Blozum

Blozum stands as a specialized conversational AI assistant tailored for businesses, catering to customer needs across the pre-purchase, purchase, and post-purchase phases of the product sales journey.

This adept AI solution orchestrates end-to-end automation of the consumer funnel, resulting in heightened conversion rates and elevated consumer contentment. In the pre-purchase phase, Blozum’s AIr system adeptly comprehends intricate customer queries and promptly furnishes pertinent information grounded in the enterprise’s data.

Moving on to the purchase stage, AIr can be diligently trained to actively promote products and services on behalf of the company. Furthermore, during the post-purchase phase, Blozum’s empathetic algorithm adeptly interprets customer feedback, provides real-time updates on order status, and adeptly handles any grievances. Integration with the company’s platform is seamless and instantaneous, necessitating only a brief insertion of a small code snippet.

Blozum additionally extends its capabilities with voice input, supports vernacular in over 50 languages, deploys sentiment analysis, integrates with CRM systems, and offers full customization options for tailoring the AI assistant to the company’s specific needs.

A noteworthy highlight is Blozum AIr’s capacity to not merely dispense information about products and services when customers make inquiries but also to be trained to engage with customers in a salesperson-like manner, encouraging them to contemplate making a purchase.

Blozum provides diverse pricing plans, including a Starter plan with limited features and a Large Bundle plan encompassing limitless chats, advanced sentiment analysis, comprehensive integration customization, along with round-the-clock support and maintenance.

In summary, Blozum serves as a conversational AI solution empowering businesses to streamline and enrich customer interactions across the entirety of the sales journey, leading to improved conversion rates, heightened customer satisfaction, and a notable reduction in manual workload.